Job Description

Patient Care Coordinator – Oral & Maxillofacial Surgery

Location: Longmont, Colorado

Position: Full-Time | In-Person | No Weekends

Compensation: $22–$26 per hour, based on experience

Join Our Team!

Are you an organized, compassionate professional who enjoys helping people and creating exceptional experiences?

Our established oral and maxillofacial surgery practice in Longmont, Colorado, is seeking a Patient Care Coordinator to join our team.

As the first point of contact for patients and referring dental offices, you will play an essential role in creating a welcoming, reassuring experience while ensuring our clinical team is prepared to deliver exceptional patient care.

Oral surgery experience is not required! We are happy to train the right candidate who demonstrates professionalism, dependability, attention to detail, and a genuine commitment to patient service.

What You'll Do

Create an Exceptional Patient Experience

• Warmly welcome patients and visitors, creating a professional and reassuring first impression.
• Assist patients with check-in and check-out, ensuring a seamless and positive experience.
• Communicate with empathy and professionalism, particularly when assisting patients who may feel anxious about surgery.

Coordinate Patient Care & Scheduling

• Answer incoming calls, respond to patient inquiries, and schedule appointments.
• Coordinate incoming referrals and communicate effectively with referring dental offices.
• Manage patient registration, intake documentation, and insurance information.

Ensure Clinical Readiness

• Prepare and review patient charts in advance of scheduled appointments.
• Verify that referrals, imaging, clinical documentation, and other required information are complete and accessible.
• Collaborate with the clinical team to identify and resolve missing information before appointments.

Support Daily Practice Operations

• Maintain accurate and organized electronic patient records.
• Balance competing priorities while supporting an efficient daily schedule.
• Communicate proactively with team members to ensure continuity of care and smooth patient flow.
• Protect patient confidentiality and follow established office procedures.
  

What We're Looking For

Our ideal candidate is:

• Patient-Focused: Compassionate, approachable, and committed to delivering excellent customer service.
• Highly Organized: Detail-oriented, accurate, and capable of managing multiple responsibilities.
• Dependable & Accountable: Takes ownership of responsibilities, follows through, and can be counted on by the team.
• An Excellent Communicator: Professional and confident in person, over the phone, and in written communication.
• Adaptable & Collaborative: Comfortable working in a fast-paced environment and contributing to a team-oriented culture.
• Eager to Learn: Motivated to develop new skills and grow professionally.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of dental, medical, or healthcare front office experience preferred.
• Experience with electronic patient records and appointment scheduling is a plus.
• Strong computer skills, organizational abilities, and attention to detail.
• Excellent interpersonal and customer service skills.

We value attitude, initiative, and a willingness to learn. Candidates with strong customer service backgrounds outside of healthcare are encouraged to apply.

What We Offer

• Competitive Pay: $22–$26 per hour, based on experience.
• Work-Life Balance: Full-time, weekday schedule with no weekends.
• Paid Time Off: PTO and paid holidays.
• Retirement Benefits: 401(k) with employer matching.
• Dental Insurance: Available employee coverage.
• Professional Growth: Opportunities to expand your skills and develop within a specialty surgical practice.
• Supportive Team Environment: A collaborative workplace where your contributions make a meaningful difference.
  

Ready to Make a Difference?

If you take pride in being organized, enjoy helping others, and want to be part of a team dedicated to exceptional patient care, we'd love to meet you!

Apply today! Submit your resume and a brief introduction explaining why you'd be a great addition to our team.

Work Location: In person | Longmont, CO

Job Tags

Hourly pay, Full time, Work at office, Weekday work

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